Returns & Refunds

Last updated: September 2, 2026

90-day return window

If the product is not right for you, you may request a refund of the purchase price within 90 days of delivery. The policy covers the product cost and does not depend on how much of the bottle was used.

How to request a refund

• Contact support within 90 days of delivery, using the order number from your confirmation email.
• You will receive return instructions, including the address to send any remaining product to.
• Once the return is received and processed, the refund is issued to the original payment method.

Processing time

Refunds are normally processed within a few business days of the return being received. The time for the credit to appear on your statement depends on your bank or card issuer.

Shipping costs

Return shipping is the customer's responsibility unless the item arrived damaged or the wrong product was sent. In those cases contact support and we will make it right.

Damaged or incorrect orders

If your order arrives damaged or is not what you ordered, contact support with your order number and a photo. We will replace it or refund it.